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Policy Information and Guide

What are the key changes to the New Oyen Policy Wording effective 3 May 2024?
Can I upgrade or downgrade my Oyen plan?
Can I transfer my pet insurance to another pet or owner?
Can I create an Oyen account if I’m not ready to buy insurance or subscribe to a Takaful plan yet?
Can I cancel my Oyen Insurance or Takaful Kucing Plan?
Is it true Oyen's Pet Insurance prices are changing?
What is a policy period?
How do I cancel my Oyen Insurance Plan?
How to update my pet owner profile?
How to update my pet's details and (for pet dogs) update the microchip ID?
How do I upload my pet cat's vet ID and pet photo?
When will I receive my renewal notification?
Does Oyen provide “No Claim Discount” and how do I qualify for “No Claim Discount”?
How can I renew my policy at the end of the 1 year period?
Can I renew my pet insurance policy upon 1 year expiry? Will my premium increase or decrease?
Where can I get my official policy or Oyen Takaful Kucing certificate?
Can I change my plan before the end of my policy/certificate period?
What is the certificate or policy effective date?

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Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.

We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).

Riskflow Sdn Bhd (1401523-D):
Formerly known as Oyen Sdn Bhd
Suite 3.19 (North Block), The Ampwalk, 218 Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my

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