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Important update: Oyen Takaful Kucing is being discontinued
As of 5 May 2026, Oyen Takaful Kucing is no longer available for new sign-ups, and renewals will end on 5 July 2026. If you currently hold an active Takaful certificate, your coverage continues unchanged until your certificate's end date. Read the full update
We're sorry to hear about the loss of your pet. Please keep the receipt from your vet or any undertaker service provider for handling your pet's funeral expenses and/or handling charges.
Log in to your user dashboard at https://oyen.my/account/oyen-log-in, then submit your claims in the Claim section of your user profile. Remember to select "Funeral Expenses and/or Handling Charges" under nature of claims.
If you need more help on this, you can WhatsApp us at +60162996840 or email us at care@oyen.my.
Certificate terms and conditions applies.
Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.
We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).
Riskflow Sdn Bhd (1401523-D):
Formerly known as Oyen Sdn Bhd
Suite 3.19 (North Block), The Ampwalk, 218 Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my
