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4.8/5 stars on
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Full claim of almost RM7k of my eldest furkid for emergency treatment before he passed away. No hassle. I paid upfront, and claims were reimbursed after 1 month. Oyen has provided very quick responsive support. Thank you Ayin! I can feel the love you have for pets through our interactions
I have to say, you SHOULD subscribe to this insurance for your furkids!!!! They are very responsive, the process to register and claim was very smooth! This is my cat’s second year with OYEN! Love everything about them. Their customer service was also very helpful. And my claim process was very simple, quick and easy. I once claimed for my cat’s broken nail and they were very helpful and they even message me after a few days asking about the update on my cat’s condition. Never encountered any problems with them in this two years! Will definitely continue using their service in the future years!
This is my first year with Oyen, it's the best service I've ever experienced especially with insurance. If only i could say the same for human insurance services.
Honestly I must say getting my chihuahua Sonny insured with Oyen MSIG is one of the best decision I have made in my life and also Sonny’s life.Recently my boy was diagnosed with a heart condition and was put under medication for the rest of his life.After the vet visit,I had contacted Thara- one of Oyen’s customer service representative and boy I kid you not, I have received one of the most outstanding customer service as they were ever so prepared and willing to assist me with any questions that I had regarding Sonny’s condition.A million thanks to everyone on Oyen’s wonderful team for your accessible and exceptional assistance. I can’t thank you enough, well done!Love,Sonny and I.
Really had good experiences with this insurance , the process is straightforward and simple , got my fund within 5 working days after claim. Most important thing is my furbaby tamtam now is healthy after getting treatment. Shout to KK (customer service) for your excellent service for my Tamtam
One of the best decisions I have made to protect my furkid - get her insured. Had been surveying the market for the best insurance company that can give her the best protection and I would say Oyen Pet Insurance is just perfect.I claimed twice for my puppy's medical fee, and the process was easy, smooth, and fast. Was assisted by Thara and Kartene, who are really informative and helpful. Thanks a lot!For pawrents who are considering getting your babies insured, Oyen would be your best choice :)
Leong Cheng Yee
I'm glad i made the right decision to purchase the insurance for my 2 cats. My cat fractured both his hip joints recently and required surgery. Cost was roughly RM3k but my claim was approved 90%.
Proses pendaftaran yang mudah, proses claim juga mudah. Saya telah mendaftar insurans Oyen untuk 6 ekor kucing kesayangan saya, setiap kali mereka ada masalah kesihatan, saya cuma perlu membayar 10% sahaja dari jumlah bil dan Oyen membayar selebihnya. Terima kasih Oyen.
Excellent service, professional handling of claims and fast hassle-free reimbusements. I'm very impressed!! I guess I'm gonna be a lifetime (My furkid's lifetime that is) client :-)
One of the best decisions i've ever made! Oyen has been wonderful since the very beginning. Super responsive and very friendly. Claiming process is very easy and very fast. I will give Oyen 7 stars instead of 5!
I have been so touched by the personal service and prompt responses received by the Oyen team. Any questions posed were always promptly answered.
Thank you Fikri for assisting me and helped me answer all of my questions regarding the policy. I was so satisfied with the answers which was regulatory and law related and he took it like a champ !! I immediately signed up for the policy ! Also great initiatives from the founders for developing this (psstt.. when are you guys going to crowdfund I believe in your business so much I want to invest :D)
Intan Nabilaa Idrus
Why do people choose Oyen?
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Providing you with the right coverage you need for peace of mind
Making your policy and claims accessible, transparent and seamless
World-class customer & claims service
Dedicated and knowledgeable team that is here to help you
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