ELIGIBILITY

• Description

  Our free microchip is only available to dog pet owners on a first come first serve basis. Limited stock available and not all submissions are guaranteed. 
  If you don't understand any of these words, please don't be shy to email us at hello@oyen.my or drop us a message on our social media pages.

• Pet Conditions

  Unfortunately, we will not be able to insure all pets. These are some conditions before we can provide cover for your furry friend:
  
  (a) must be aged between twelve (12) weeks to ten (10) years at the start date of your insurance. You can keep renewing every year with no break while your pet is 13 or younger; once they turn 14, the policy can't be renewed.
  (b) be free from injury or physical disability at the start date of your insurance.
  (c) be at all times under your care or your family. (Sadly, this means you can't insure stray cats or dogs that don't live with you)
  (d) be duly licensed and not fall under banned or restricted breeds as prescribed by the Government or Public or Local Authority (for pet dogs). Here's a link to our FAQ.
  (e) be microchipped (for pet dogs)
  (f) where your pet is a cat, you must provide medical card certification from a registered veterinarian with details of the pet and its owner including their names and photographs of the pet.
  (g) not be a working pet.

• Pet Owners

  With a cute pet, comes big responsibility. The Pet Owners need to satisfy the following criteria:
  ‍
  (a) be aged eighteen (18) years or older; and
  (b) be the owner of the pet (Proof: legal name shown on vet medical card or receipt)
  (c) the pet insurance is not transferable to other pets.
  

• Residence and Country Limit

  A pet is covered under this policy only while the pet is in Malaysia.
  Your pet must reside permanently with you at the address within Malaysia stated in the schedule.