I don't know the exact age of my pet, what can I do?

You can ask your vet doctor about the estimated age of your pet. Feel free to select a birth date that is closest to the vet doctor's estimation, we would recommend you to round up or choose the upper limit if this is vague or the estimation is based on a range.

Your pet's age on the policy decides which rules apply, so it helps to be as close as you can:

• Cats and dogs can join Oyen from 12 weeks to 10 years old.
• Once insured, your pet can keep renewing every year, with no break, while they're 13 or younger. Once they turn 14, the policy can't be renewed.
• Only 6 hereditary conditions are covered (hip and elbow dysplasia, luxating patella, glaucoma, cherry eye, intervertebral disc disease (IVDD), and conditions needing femoral head and neck excision), and only if your pet was below 6 years old when its first policy started.
• Premiums are set by age band (and breed for dogs).

If your pet's estimated age is close to 6 or 10 years, ask your vet for their best estimate in writing, so the age on your policy matches your pet's vet records.

Read more: Age limits for older cats and dogs.