Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Can I remove my deductible at renewal?

If your plan has a deductible (RM100 or RM200), you might be wondering whether it can come off. Here's the picture 💛

A deductible is set on your policy schedule, but you're welcome to request to have it removed at renewal. When you ask, our support team will discuss it with our specialists and the insurer, and come back to you with an update. We'll try our best to help.

One tip: please reach out as early as possible before your renewal, so there's enough time to negotiate on your behalf. Just let us know and we'll get started 🐾

Related articles

I got another pet. How do I add them?
Can Oyen recover details from my old pet profile?
My pet has an ongoing condition. Will it still be covered when I renew?
My premium went up, but a past condition still uses the old limit. Why?
Where can I find my renewal notice and premium details?