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No Forms, Fuss-Free Claims

Read the top 3 love stories from our customer’s successful claim cases

RM1,627.02
Claimed
The Most Unexpected Vet Bill - Accidents
RM427.50
Claimed
Cat Viral Infection Costing Almost RM500!
RM684.00
Claimed
The Most Common Illness - Flu & Fever (yes it's claimable!)
Read more stories

Pet protection coverage so far 💵

This is the amount of pet protection coverage we've accumulated for our customers so far. We strive for your pets to get the greatest of care by making sure you save on your medical bills.

RM
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How to claim?

The more complete your documents are, the quicker we can process your claims. It is important that the right information is on the vet receipts.

01
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You don't need to inform us before seeking vet treatment, you can immediately bring your pet for treatment.

  • You can go to any registered vet in Malaysia!
  • We reimburse your vet bills after co-payment and deductibles/excess
  • There is a 14 day waiting period for illness claims, remember to check your policy/certificate start date
02
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After the treatment, be sure to get an itemised vet receipt from your vet. A full, detailed bill from your vet is important for us to process your claim. You bill should include:

Your pet’s name
Your name
Vet clinic name
Itemised billing
Each medication name and price
Date of treatment & diagnosis
Download receipt sample
03
/ 05

Make sure to get more details about the diagnosis and cause from the doctor as it will be helpful for your claims later. You can ask questions like:

  • What is the Diagnosis/Condition/Illness?
  • What caused the condition/illness?
04
/ 05

Answer a few easy questions and upload receipts from your vet visit. If you need to file expenses from more than one trip to the vet, please file separate claims for each visit.

  • Click on "Claim now" or select a pet's policy and click the "Claim now" button within it.
  • Fill in a few more information in the claims form and upload your bill.
  • And done!
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05
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We will then work with our partner to review your claim. The processing time can take about 3-4 weeks. We got your so back so sit tight and we hope your furkid gets well soon.

  • You can check your claim's status via our claim history page in the dashboard
  • Your approved reimbursement will be sent into the bank account you entered in your Oyen account
Thank you! Your submission has been received!
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How much can your vet bills cost?

Data based on actual Oyen claims!*

Check out common illnesses based on your pet’s type and estimate the costs incurred for those illnesses based on your furkid’s age.

Tell me more about your furkid

Type of furkid
Breed of furkid
Age of furkid
Pick an illness to see
Your phone number
Your email address
*Our vet bill is based on an estimation only. Please refer to your vet for more accurate information. Policy terms and conditions apply
ESTIMATED VET BILL FOR
Breed
-
Age
-
Illness/disease
-
Price
RM -
How much you can claim with Oyen (90% paid back to your pocket)
RM -
You only pay RM -
Claim from ANY vet
*Our vet bill is based on an estimation only. Please refer to your vet for more accurate information. Policy terms and conditions apply
What are you waiting for?
Get your furkid a pawrfect plan now!
From only RM32/month
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Made with love by Oyen®

Oyen® is a digital-first insurance agency for consumer insurance products like pet insurance and more.

We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).

Oyen Sdn Bhd (1401523-D):
Block C, Megan Avenue 1, C-7-3, 189, Jln Tun Razak,
50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my

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