Read the top 3 love stories from our customer’s successful claim cases
This is the amount of pet protection coverage we've accumulated for our customers so far. We strive for your pets to get the greatest of care by making sure you save on your medical bills.
When your pet needs medical attention, visit any veterinary clinics in Malaysia. Double check if the treatment is covered under Oyen Pet Insurance.
After the treatment, be sure to get an itemised vet receipt from your vet. Details to be included are pet's name, pet owner's name, date of treatment and for pet dog, your pet dog's microchip ID.
Login to your Oyen user dashboard, and click on "Claims" Tab. Fill in all the requested information, upload photos of the receipt and any other relevant documents or photos. Then, click "Submit"! You will receive an email notification for your claims submission.
You are all set! Our Oyen Care Specialist will compile your submission and will notify MSIG accordingly. It will take approximately, 1 - 2 weeks for your claims to be approved. Following that, MSIG will make payment to your bank account directly.
Data based on actual Oyen claims!*
Check out common illnesses based on your pet’s type and estimate the costs incurred for those illnesses based on your furkid’s age.