How will I get reimbursed or compensated?

Once your claim is approved, the reimbursement or compensation will be transferred directly to the bank account information saved in your user profile.

• For Pet Insurance (MSIG): MSIG will transfer the approved claims amount to your bank account. Please ensure that your bank details are accurate and match the legal name on your policy to avoid any delays.
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Policy terms and conditions apply.

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If you currently hold an active Oyen Takaful Kucing certificate, the information specific to your plan still applies until your certificate's end date. Read the full update on Oyen Takaful Kucing's discontinuation.