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[Announcement] Increasing Coverage Limit effective 11 November 2024
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What are the key changes to the New Oyen Policy Wording effective 3 May 2024?
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Important 8% SST Updates to Pet Insurance
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Are vaccine-preventable illnesses covered under pet insurance?
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I have an existing plan with MSIG directly. Can I transfer my plan over to Oyen?
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Pet Insurance (General)
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Pet Insurance (General)
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Pet Insurance (General)
Why are Congenital Conditions Excluded from Policies, and What Exceptions Exist for Hereditary Illnesses? (With Examples)
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Why am I seeing the full price when I only want to pay for monthly?
Pet Insurance (General)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
I have not received my Takaful Certificate yet after 1 working day.
Takaful Kucing (EN)
Can I change from Oyen Cat Insurance to Oyen Takaful Kucing
Takaful Kucing (EN)
How long does it take to get my claim reimbursed?
Takaful Kucing (EN)
My cat is currently injured and/ or sick. Can I participate in the takaful plan now and claim from it immediately?
Takaful Kucing (EN)
Can I know more about 'Treatment of Small Amount'?
Takaful Kucing (EN)
Can I add my cat’s vaccine card and photo after I subscribe to Oyen Takaful Kucing?
Takaful Kucing (EN)
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Takaful Kucing (EN)
Where can I enter the referral code?
Takaful Kucing (EN)
Do you store customer's credit card information?
Takaful Kucing (EN)
What documents do I have to submit to prove that I am the owner of my cat?
Takaful Kucing (EN)
What is a Pre-Existing Condition?
Takaful Kucing (EN)
Do I have to be Muslim to participate in Oyen Takaful?
Takaful Kucing (EN)
Can all breeds of cats be covered?
Takaful Kucing (EN)
Can I upgrade or downgrade my Oyen Takaful Kucing plan?
Takaful Kucing (EN)
How much does the certificate (contribution) cost?
Takaful Kucing (EN)
Can I cancel my Oyen Takaful Kucing certificate?
Takaful Kucing (EN)
What is a vet medical ID?
Takaful Kucing (EN)
Can I still create an Oyen account if I am not ready to subscribe to a takaful plan yet?
Takaful Kucing (EN)
Can I claim from my visit to any vet clinic in Malaysia?
Takaful Kucing (EN)
How will I get compensated?
Takaful Kucing (EN)
Why do I need Oyen Takaful Kucing?
Takaful Kucing (EN)
To whom will I be making the contribution and how will it be processed?
Takaful Kucing (EN)
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Takaful Kucing (EN)
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Claims
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Takaful Kucing (EN)
Why do I have to submit my cat's vet medical documentation and photo to qualify for the Oyen Takaful Kucing?
Takaful Kucing (EN)
How do I claim for vet medical cost? What documents do I need to prepare?
Takaful Kucing (EN)
I would like to change my plan before the end of my certificate period, is that possible?
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What does a third party liability cover?
Takaful Kucing (EN)
How do I claim for burial cost?
Takaful Kucing (EN)
What is the the deductible in Oyen Takaful Kucing?
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How do I claim under my Oyen Pet Wellness plan?
Is my pet eligible for the Oyen Pet Wellness Plan?
How are the Oyen Pet Wellness Plans different for pets of varying ages, like puppies/kittens, adults, and senior pets?
Can I buy both Oyen Pet Insurance and Oyen Pet Wellness for my pet, and are there any bundled discounts?
Can I join the Exclusive Oyen® Pet Owner WhatsApp Community without purchasing a Oyen Pet Wellness plan?
How can I access the Virtual 1 on 1 vet chat, and is it available 24/7?
How often can my pet use each service in a year, and is there a cost limit for these services under the plan?
Can I choose any vet for the services covered under the Oyen Pet Wellness plan, or are there specific partnered clinics?
What are the benefits covered under Oyen Pet Wellness Plan?
Pet Insurance (General)
What Supplements Are Not Covered Under Pet Insurance? And Why?
Policy Information and Guide
How do I cancel my Oyen Insurance Plan?
Policy Information and Guide
Can I cancel my Oyen Insurance Plan?
Can I extend my single-trip plan midway during my trip?
Are there any age restrictions for purchasing an annual plan?
How is an annual plan different from a single-trip plan?
Dog Insurance
What documents do I have to submit to prove that I am the owner of my dog?
How is the term "Pet" defined in the policy wording?
What does trip curtailment mean and how does it cover my family members and/or pet?
How is the term "Family Member" defined in the policy wording?
If I have more questions, who can I contact?
Where can I get my official policy document or insurance certificate?
To whom will I be paying the insurance premium and how will it be processed?
Billing and Payment
How can I change my monthly payment method?
What are Oyen Preventive Care terms and conditions?
How much does the insurance (premium) cost?
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Can I cancel my Oyen Preventive Care plan?
What can I not claim under Oyen Preventive Care?
How is the Oyen Pet Wellness different from Oyen Pet Insurance?
Claims
What if I have both co-payment and deductibles?
What are the benefits covered under Oyen Preventive Care?
What is Oyen Preventive Care and how does it work?
Policy Information and Guide
How to update my pet owner profile?
Policy Information and Guide
How to update my pet's details and (for pet dogs) update the microchip ID?
Billing and Payment
How to update my bank details to receive my claims reimbursement?
Policy Information and Guide
How do I upload my pet cat's vet ID and pet photo?
Pet Insurance (General)
What is a deductible in Oyen Pet Insurance?
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How much does the certificate (contribution) cost?

Takaful Kucing (EN)

The contribution depends on the plan and limit of medical coverage you choose.

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Related articles

What's different about the Oyen Takaful Kucing product compared to Oyen Cat Insurance
Does the Oyen Takaful Kucing plan cover euthanasia and burial cost?
I have not received my Takaful Certificate yet after 1 working day.
Can I change from Oyen Cat Insurance to Oyen Takaful Kucing
How long does it take to get my claim reimbursed?
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