Can I transfer my policy to the new pet owner?

Unfortunately, you will not be able to transfer an existing pet insurance to another owner. However, you can cancel your insurance policy. On an annual plan with no pending, approved or paid claims, you'll get a pro-rated refund; monthly plans don't get a refund of premiums already paid. And the new pet owner can then buy a new pet insurance policy for the pet. :)

Just drop us an email at care@oyen.my to get this sorted!