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Important 8% SST Updates to Pet Insurance
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Pet Insurance (General)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
I have not received my Takaful Certificate yet after 1 working day.
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My cat is currently injured and/ or sick. Can I participate in the takaful plan now and claim from it immediately?
Takaful Kucing (EN)
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Takaful Kucing (EN)
Can I add my cat’s vaccine card and photo after I subscribe to Oyen Takaful Kucing?
Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
Can all breeds of cats be covered?
Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
Can I claim from my visit to any vet clinic in Malaysia?
Takaful Kucing (EN)
How will I get compensated?
Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Takaful Kucing (EN)
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Claims
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Takaful Kucing (EN)
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Takaful Kucing (EN)
How do I claim for vet medical cost? What documents do I need to prepare?
Takaful Kucing (EN)
I would like to change my plan before the end of my certificate period, is that possible?
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Takaful Kucing (EN)
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Is my pet eligible for the Oyen Pet Wellness Plan?
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Can I buy both Oyen Pet Insurance and Oyen Pet Wellness for my pet, and are there any bundled discounts?
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How can I access the Virtual 1 on 1 vet chat, and is it available 24/7?
How often can my pet use each service in a year, and is there a cost limit for these services under the plan?
Can I choose any vet for the services covered under the Oyen Pet Wellness plan, or are there specific partnered clinics?
What are the benefits covered under Oyen Pet Wellness Plan?
Pet Insurance (General)
What Supplements Are Not Covered Under Pet Insurance? And Why?
Policy Information and Guide
How do I cancel my Oyen Insurance Plan?
Policy Information and Guide
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Dog Insurance
What documents do I have to submit to prove that I am the owner of my dog?
How is the term "Pet" defined in the policy wording?
What does trip curtailment mean and how does it cover my family members and/or pet?
How is the term "Family Member" defined in the policy wording?
If I have more questions, who can I contact?
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To whom will I be paying the insurance premium and how will it be processed?
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How is the Oyen Pet Wellness different from Oyen Pet Insurance?
Claims
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What are the benefits covered under Oyen Preventive Care?
What is Oyen Preventive Care and how does it work?
Policy Information and Guide
How to update my pet owner profile?
Policy Information and Guide
How to update my pet's details and (for pet dogs) update the microchip ID?
Billing and Payment
How to update my bank details to receive my claims reimbursement?
Policy Information and Guide
How do I upload my pet cat's vet ID and pet photo?
Pet Insurance (General)
What is a deductible in Oyen Pet Insurance?
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Can I claim from my visit to any vet clinic in Malaysia?

Takaful Kucing (EN)

Yes, you may submit claims from any registered vet clinic in Malaysia. A vet clinic in Malaysia is defined as a registered veterinary surgeon registered with Malaysia Veterinary Council in accordance with the Veterinarian Surgeons Act 1974 with a valid current Annual Practicing Certificate or a temporary permit to practice in Malaysia.

If you need more help on this, you can WhatsApp us at +60162996840or email us atcare@oyen.my.

Certificate terms and conditions applies

Related articles

What's different about the Oyen Takaful Kucing product compared to Oyen Cat Insurance
Does the Oyen Takaful Kucing plan cover euthanasia and burial cost?
I have not received my Takaful Certificate yet after 1 working day.
Can I change from Oyen Cat Insurance to Oyen Takaful Kucing
How long does it take to get my claim reimbursed?
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