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Important update: Oyen Takaful Kucing is being discontinued
As of 5 May 2026, Oyen Takaful Kucing is no longer available for new sign-ups, and renewals will end on 5 July 2026. If you currently hold an active Takaful certificate, your coverage continues unchanged until your certificate's end date. Read the full update
Yes, you may submit claims from any registered vet clinic in Malaysia. A vet clinic in Malaysia is defined as a registered veterinary surgeon registered with Malaysia Veterinary Council in accordance with the Veterinarian Surgeons Act 1974 with a valid current Annual Practicing Certificate or a temporary permit to practice in Malaysia.
If you need more help on this, you can WhatsApp us at +60162996840or email us atcare@oyen.my.
Certificate terms and conditions applies
Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.
We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).
Riskflow Sdn Bhd (1401523-D):
Formerly known as Oyen Sdn Bhd
Suite 3.19 (North Block), The Ampwalk, 218 Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my
