Pet Insurance (General)
I don't know the exact age of my pet, what can I do?
About Us
What is Oyen's background experience in insurance?
Claims
Do I need to get Oyen's approval before I seek vet treatment?
Dog Insurance
Dog License for Insurance: Is It Required?
Claims
How do I claim for burial cost?
Pet Insurance (General)
How much does the Oyen Pet Insurance or Certificate cost?
Pet Insurance (General)
What is a vet medical ID?
Policy Information and Guide
Can I transfer my old policy from my current pet to a new pet?
Cat Insurance
Why Submit Cat Vet Docs & Photo for Insurance?
Pet Insurance (General)
Pet Eligibility Criteria for Oyen Insurance
Pet Insurance (General)
Vet Claims Reimbursement Rate: How It Works
About Us
Do you offer any other insurance products?
Pet Insurance (General)
I have more than 1 pet, can I buy a group pet insurance policy?
Policy Information and Guide
Moving House? Update Your Pet Insurance Address
Claims
Can I claim from my visit to any vet clinic in Malaysia?
Billing and Payment
Monthly or Annual Premium? Payment Schedule
Dog Insurance
Does the microchip procedure hurt my pet dog?
Policy Information and Guide
Where can I get my official Oyen Pet Insurance policy document?
Cat Insurance
Can all breeds of cats be insured?
Pet Insurance (General)
What is a pre-existing condition?
Dog Insurance
What if my pet dog doesn't have a microchip and there is a claim?
Dog Insurance
Why Dogs Need a Microchip for Pet Insurance
Pet Insurance (General)
How do I receive Oyen's free microchip (for pet dogs)?
Claims
How will I get reimbursed or compensated?
Policy Information and Guide
Can I transfer my policy to the new pet owner?
Billing and Payment
Do you store customer's credit card information?
Pet Insurance (General)
Who Do I Pay My Premium/Contribution To?
Pet Insurance (General)
Can I get coverage if my pet is already injured or sick?
Pet Insurance (General)
Does the plan cover euthanasia and burial cost?
About Us
What is Oyen's operation hour?
About Us
Oyen Pet Insurance vs Buying Direct from MSIG
Pet Insurance (General)
Create Oyen Account Before Buying Insurance?
Pet Insurance (General)
What is a co-payment?
About Us
Who is Oyen?
Policy Information and Guide
Can I change my plan before the end of my policy/certificate period?
Pet Insurance (General)
Why do I need pet insurance?
Pet Insurance (General)
What does third party liability cover?
Billing and Payment
Where can I enter the referral code?
Pet Insurance (General)
Can I add my pet's microchip number after I purchase the policy?
Pet Insurance (General)
Can I insure pets other than cats and dogs?
Policy Information and Guide
What is the certificate or policy effective date?
Cat Insurance
Documents to Prove Cat Ownership for Insurance
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Do you offer any other products?

Takaful Kucing (EN)

At the moment, Oyen focuses fully on pet insurance for cats and dogs. Our previous Wellness / Preventive Care and Travel Insurance plans have been discontinued.

If we launch anything new, we’ll share it with you 🐾

Related articles

Oyen Takaful Kucing: Discontinuation Update (Effective 5 May 2026)
What is a certificate effective date?
Can I cover pets other than cats?
Where can I get my official Oyen Takaful Kucing certificate?
Who is Oyen?
Made with love by Oyen®

Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.

We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).

Riskflow Sdn Bhd (1401523-D):
Formerly known as Oyen Sdn Bhd
Suite 3.19 (North Block), The Ampwalk, 218 Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my

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