Are alternative therapy, physiotherapy, or rehab treatments covered?

No. Alternative therapy, physiotherapy, and rehab-style treatments are not covered under the policy.

The policy excludes hormone replacement therapy and alternative therapy, including treatment, medical services, or supplies such as:

• chiropractic services
• acupuncture or acupressure
• reflexology
• bonesetting
• herbalist treatment
• physiotherapy
• hydrotherapy
• massage
• aroma therapy
• other alternative treatment

This means these costs are not claimable, even if they are recommended after an illness, injury, or surgery.

If your vet recommends any follow-up care after surgery, ask the clinic to separate covered medical treatment from any excluded alternative, physiotherapy, or rehab items on the invoice. That makes the claim easier to assess.