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Unfortunately, you cannot transfer an existing pet insurance policy to another pet or another owner. If you have a new pet, you'll need to purchase a new insurance policy for them. Similarly, if you are transferring ownership of your pet, the existing insurance policy cannot be transferred to the new owner. However, you may cancel your insurance policy and receive a pro-rated refund. The new pet owner can then buy a new insurance policy for the pet.
Oyen® Pet Insurance is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.
We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).
Emerge Insurtech (M) Sdn Bhd (202101001225):
Formerly known as Riskflow Sdn Bhd
Level 28, GTower, Jalan Tun Razak,50450 Kuala Lumpur, Malaysia
t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my
