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Important update: Oyen Takaful Kucing is being discontinued
As of 5 May 2026, Oyen Takaful Kucing is no longer available for new sign-ups, and renewals will end on 5 July 2026. If you currently hold an active Takaful certificate, your coverage continues unchanged until your certificate's end date. Read the full update
A pre-existing condition shall mean any condition, symptom, or sign of the condition occurring or existing in any form, or complication directly resulting from or relating to that condition prior to the period of takaful.
A condition may be considered pre-existing whether or not
(a) medical advice, diagnosis, care, or treatment has been recommended for the cat by a veterinarian;
(b) it was treated or is receiving treatment from a veterinarian;
(c) the pet has clear and distinct signs, symptoms, abnormalities or physical defects and/ or would have been apparent to the certificate holder in the circumstances.
Pre-existing conditions are exempted from the certificate.
This is why it's important to get your pets covered while they are healthy. Any eligible conditions that occur later in their lives will be fully covered by the certificate if there are no further exclusions.
If you need more help on this, you can WhatsApp us at +60162996840 or email us at care@oyen.my.
Certificate terms and conditions applies
Oyen® Pet Insurance and Takaful Kucing is a digital-first insurance agency for consumer insurance products like pet insurance in Malaysia.
We are a registered takaful agent for Zurich General Takaful Malaysia Berhad (201701045981) and insurance agent of MSIG Insurance (Malaysia) Bhd (197901002705).
Riskflow Sdn Bhd (1401523-D):
Formerly known as Oyen Sdn Bhd
Suite 3.19 (North Block), The Ampwalk, 218 Jalan Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
t: +6016 299 6840 (9am-5pm, Mon to Fri)
email: hello@oyen.my
