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Can I use the same bill for two claims?

Quick one 💛 It depends on the situation.

Two conditions, same receipt, same pet: you can submit them together in one claim, as long as the description clearly says it's for two conditions, so the vet knows what to validate.

The same receipt has costs for two different pets, both insured: submit a separate claim for each pet. The same receipt can be attached to each pet's claim, because each pet is assessed individually. You can't combine two or more pets into one claim.

If you're not sure how to split things, just send us the details and we'll guide you 🐾

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