How can I change my monthly payment method?

If you are on our monthly instalment plan, you can change your payment method in your Oyen account.

1. After logging in, click on your pet's name 
2. Click on "Billing"
3. Click on "Edit" next to your payment option
4. Select your new payment method (Either online bank or Credit Card)

Complete the transaction and once your payment method is updated, you will be charged on the new payment method at the same payment schedule. 

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What happens next?

On your next charge date, you will be deducted from this updated payment method.