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Do I need to get Oyen's approval before I seek vet treatment?

No, you do not have to. All you need to do is to ensure that the vet treatment is covered under your certificate if you intend to make your claim.

You can find out more in your certificate or plan overview in your user dashboard. Also, your vet clinic has to be registered in Malaysia.

Related articles

Are specialist visits and second opinions covered?
Why do I need to reactivate an old policy to resubmit a claim?
Can I use the same bill for two claims?
How do I cancel or retract a submitted claim?
Where can my reimbursement be paid? (Bank account requirements)