The Most Unexpected Vet Bill - Accidents

Miniature Poodle
Kuala Lumpur
Policy started at
July 13, 2022

*Policy terms and conditions apply

Submitted Amount
Reimbursement Amount (90%)

What happened?

Malakai was found limping and he had his right paw held up. The next day, he became quiet and the limp got worse.

The vet checked the paw and ran an X-ray to rule out a fracture.

Which vet did the furparent go to?


P.S: Oyen does not have a panel - we cover all vets in Malaysia. You can visit any vet, get your itemised receipts and submit your claim to us! Find the nearest vets near you!

Diagnosis & What Happened:

There was no fracture so the initial diagnosis was that Malakai had soft tissue damage. However, after a few days, the paw continued to be swollen and became even more sensitive.

He was brought for a follow up at the vet and was recommended to stay in the hospital overnight for further analysis. He was found to have a big abscess on his paw and it had to be cleaned and dressed daily, alongside medication.

What did the furparent claim from Oyen Pet Insurance?

🧑🏽‍⚕️Consultation Fee


🎞Radiology (X-Ray)



❤️‍🩹Intensive Care Services (IV Fluids)

⛑Wound Cleaning

🩸Blood Test (Complete Blood Count CBC)

Fast claims payout = happy furparent

Every pet’s claim is unique and our claims team will review them on a case by case basis. The final outcome of your claim will still be subjected to our policy terms and condition. Please check with our friendly Oyen team for more information.