Ear Infections: Top Dog Illness (Claimed!)

Bakso Ramirez
Kuala Lumpur
Policy started at
January 25, 2022

*Policy terms and conditions apply

Submitted Amount
Reimbursement Amount (90%)

What happened?

Bakso was found scratching his ear consistently and the ear area started turning red so the furparent brought him to the vet for a check.

Which vet did the furparent go to?

VPAC - Vets For Pets Animal Clinic Kuchai Lama

No. 49, Jalan Kuchai Lama, Taman Lian Hoe, 58100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

P.S: Oyen does not have a panel - we cover all vets in Malaysia. You can visit any vet, get your itemised receipts and submit your claim to us! Find the nearest vets near you!

Diagnosis & What Happened:

Bakso was diagnosed by the vet with ear infection and irritation. It is quite common among dogs and are typically caused by bacteria and yeast.

In order to rule out the possibility of a blood parasite (which can be very dangerous) and thankfully it was not!

Bakso was given some medication to help with the ear infection.

What did the furparent claim from Oyen Pet Insurance?


🩸Full Blood Test

🏥Ear Procedure


Fast claims payout = happy furparent

Every pet’s claim is unique and our claims team will review them on a case by case basis. The final outcome of your claim will still be subjected to our policy terms and condition. Please check with our friendly Oyen team for more information.