Disclaimer: This article provides general guidance on pet taxi services in Malaysia as of March 2026. Prices and availability may change. Always contact the service provider directly to confirm current rates and availability.
Taking your pet to the vet, groomer or airport can be stressful when you don't have a car or can't bring your pet in a regular Grab. Regular ride-hailing services don't accept pets, so you need a dedicated pet taxi. Good news: there are several reliable options across Malaysia.
This guide covers the 10 best pet taxi services in Malaysia, with pricing, contact details, service areas and what pets they accept.
Here's what we'll cover:
- Quick comparison of all 10 pet taxi services
- Detailed profiles with contact info and pricing
- Tips for choosing the right pet taxi
- How to prepare your pet for transport
- When pet transport might be covered by insurance
Quick Comparison: 10 Best Pet Taxi Services in Malaysia
| Service | Starting Price | Area | Pets Accepted | 24/7? |
|---|---|---|---|---|
| Ride With Me | From RM15 | KL | Cats, rabbits, guinea pigs | No |
| Ezzy Pet Taxi | From RM20 | Puchong area | Cats, guinea pigs, rabbits, ferrets | No |
| Mama Dog | From RM25 | KL | Cats and dogs | No |
| Brown Sugar Pet Taxi | From RM30 | PJ | Dogs, cats, rabbits, ferrets, guinea pigs, birds | No |
| Moon's Pet Taxi | From RM40 | Taman Melawati | Cats only | No |
| NauFar Pet Taxi | From RM50 | KL/Selangor | Cats and dogs | No |
| Pet's Pet Taxi | From RM50 | Nationwide | Any pets | Yes |
| The Dog's Out! Pet Uber | From RM60 | PJ | Cats and dogs | No |
| Pet Nanny Malaysia | From RM60 | KL/Selangor | Any pets | No |
| Pet Taxi by Shazali | From RM100 | All West Malaysia | All pets except dogs | Yes |
Detailed Service Profiles
1. Ride With Me (Kuala Lumpur)
| Detail | Info |
|---|---|
| Price | From RM15 per trip |
| Pets Accepted | Cats, rabbits, guinea pigs |
| Service Area | Kuala Lumpur |
| Booking | Via PetBacker app/website |
The most affordable option on this list. Best for short-distance trips within KL for small pets. Does not accept dogs.
2. Ezzy Pet Taxi (Puchong)
| Detail | Info |
|---|---|
| Price | From RM20 per trip |
| Pets Accepted | Cats, guinea pigs, rabbits, ferrets |
| Service Area | Puchong and surrounding areas |
| Booking | Via PetBacker app/website |
Good budget option for the Puchong area. Accepts a variety of small pets including ferrets. Does not accept dogs.
3. Mama Dog (Kuala Lumpur)
| Detail | Info |
|---|---|
| Price | From RM25 per trip |
| Pets Accepted | Cats and dogs |
| Service Area | Kuala Lumpur |
| Contact | 012-949 0240 |
One of the more affordable services that accepts both cats and dogs. Based in KL. Contact directly for bookings.
4. Brown Sugar Pet Taxi (Petaling Jaya)
| Detail | Info |
|---|---|
| Price | From RM30 per trip |
| Pets Accepted | Dogs, cats, rabbits, ferrets, guinea pigs, birds |
| Service Area | Petaling Jaya and surrounding areas |
| Booking | Via PetBacker app/website |
Accepts the widest variety of pets on this list, including birds. A solid mid-range option for PJ residents with exotic pets.
5. Moon's Pet Taxi (Taman Melawati)
| Detail | Info |
|---|---|
| Price | From RM40 per trip |
| Pets Accepted | Cats only |
| Service Area | Taman Melawati area |
| Booking | Via PetBacker app/website |
Specialises in cats only, which can mean a calmer ride for your feline. No dogs in the vehicle means less stress for cat passengers.
6. NauFar Pet Taxi (KL/Selangor)
| Detail | Info |
|---|---|
| Price | From RM50 per trip |
| Pets Accepted | Cats and dogs |
| Service Area | KL and Selangor |
| Contact | WhatsApp 011-3317 3897 |
Covers the wider KL/Selangor area. Book directly via WhatsApp for faster response. Accepts both cats and dogs.
7. Pet's Pet Taxi (Nationwide)
| Detail | Info |
|---|---|
| Price | From RM50 per trip |
| Pets Accepted | Any pets |
| Service Area | Nationwide (Peninsular Malaysia) |
| Availability | 24/7 |
| Contact | WhatsApp 018-870 7220 |
One of the few services that operates 24/7 and accepts any type of pet. Covers nationwide across Peninsular Malaysia, making it a good option for interstate pet transport or emergency vet trips at odd hours.
8. The Dog's Out! Pet Uber (Petaling Jaya)
| Detail | Info |
|---|---|
| Price | From RM60 per trip |
| Pets Accepted | Cats and dogs |
| Service Area | Petaling Jaya |
| Booking | Via PetBacker app/website |
Despite the name, they accept cats too. Based in PJ with experienced pet handlers. A premium option for dog owners who want their large breeds transported safely.
9. Pet Nanny Malaysia (KL/Selangor)
| Detail | Info |
|---|---|
| Price | From RM60 per trip (includes handling and waiting time) |
| Pets Accepted | Any pets |
| Service Area | KL and Selangor |
| Contact | WhatsApp 017-254 4489 |
Pet Nanny offers a full-service experience. The price includes pet handling and waiting time at your destination (like the vet clinic). This is especially helpful if you can't accompany your pet and need someone to manage the entire trip.
10. Pet Taxi Service by Shazali (West Malaysia)
| Detail | Info |
|---|---|
| Price | From RM100 per trip |
| Pets Accepted | All pets except dogs |
| Service Area | All of West Malaysia (Peninsular) |
| Availability | 24/7 |
| Contact | WhatsApp 019-233 6576 |
The most expensive option, but covers all of West Malaysia and operates 24/7. Best for long-distance transport or interstate moves. Based in Banting but travels anywhere in Peninsular Malaysia. Does not accept dogs.
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Policy terms and conditions apply.
How to Choose the Right Pet Taxi
Not all pet taxi services are equal. Here's what to consider before booking.
| Factor | What to Look For |
|---|---|
| Pet type | Not all services accept dogs. Confirm your pet type is accepted before booking. |
| Service area | Most services are limited to KL/Selangor. For interstate trips, use Pet's Pet Taxi or Pet Taxi by Shazali. |
| Vehicle setup | Ask if the vehicle has air conditioning, proper ventilation and secure space for pet carriers. |
| Emergency availability | For emergency vet visits at night, only Pet's Pet Taxi and Pet Taxi by Shazali offer 24/7 service. |
| Reviews | Check reviews on PetBacker, Google, or social media. Look for feedback on punctuality and pet handling. |
| Waiting service | If you need the driver to wait at the vet clinic, confirm if waiting time is included or charged extra. |
Preparing Your Pet for a Taxi Ride
A bit of preparation makes the ride safer and less stressful for your pet. Here's a quick checklist.
| Step | Why It Matters |
|---|---|
| Use a proper carrier | Never transport your pet loose in a vehicle. Use a hard-sided or soft-sided carrier that's well-ventilated. |
| Line the carrier | Place a towel or pee pad inside the carrier in case of accidents during the ride. |
| Don't feed right before | Avoid feeding your pet 1-2 hours before the trip to reduce the chance of motion sickness and vomiting. |
| Bring vet records | If you're headed to the vet, bring vaccination records and any medical history. |
| Label the carrier | Attach your name, phone number and destination address to the carrier, especially for unaccompanied trips. |
| Stay calm | Pets pick up on your anxiety. Stay calm during the handover and your pet will feel more at ease. |
Common Reasons to Use a Pet Taxi
Pet taxis aren't just for vet visits. Here are the most common situations where pet owners in Malaysia use these services.
| Situation | Details |
|---|---|
| Vet visits | The most common use. Helpful when you don't have a car or can't leave work to bring your pet to the vet. |
| Grooming appointments | Drop-off and pick-up from grooming salons. Some services include waiting time. |
| Airport transfers | Transporting pets to KLIA for domestic or international travel. Make sure the service covers airport runs. |
| Moving house | Interstate pet transport when relocating. Pet Taxi by Shazali and Pet's Pet Taxi cover all of Peninsular Malaysia. |
| Emergency vet trips | Late-night emergencies when your pet needs immediate medical attention. Only 24/7 services can help here. |
| Adoption/fostering | Transporting adopted pets from shelters or rescue centres to their new home. |
Pet Taxi Costs and How Insurance Can Help with Vet Bills
While pet taxi costs themselves are not covered by pet insurance, the vet bills waiting at the other end often are. If you're rushing your cat or dog to the vet for an illness or injury, that treatment bill can easily run into the hundreds or thousands of ringgit.
With Oyen Pet Insurance, you're covered for up to RM10,000/year in vet medical expenses. That means the RM50 pet taxi ride is a small cost compared to the vet bill that gets reimbursed.
| What Oyen Covers | Details |
|---|---|
| Annual coverage | Up to RM10,000/year |
| Conditions covered | 1,000+ illnesses and injuries |
| Reimbursement | Choose 50%, 70% or 90% |
| Vet clinics | Any licensed vet clinic in Malaysia (no panel restriction) |
| Plans available | Cat Insurance, Dog Insurance, Takaful Kucing |
| Support | WhatsApp support and dedicated claims team |
Good to know: Pet taxi and transport costs are not covered by Oyen's plan (this falls under vet housecall/transport exclusions). But the vet treatment itself is generally covered, subject to the exclusions list.
FAQ
Can I bring my pet in a Grab or regular taxi?
No. Grab and most regular taxi services in Malaysia do not allow pets. You need a dedicated pet taxi service. Some pet owners have tried covering their carrier and hoping the driver doesn't notice, but this risks getting your ride cancelled mid-trip.
How much does a pet taxi cost in Malaysia?
Prices range from RM15 to RM100+ per trip depending on the service, distance and pet type. Short trips within KL start from RM15-30. Interstate or long-distance transport can cost RM100 or more.
Which pet taxi accepts dogs in Malaysia?
Mama Dog (from RM25), NauFar Pet Taxi (from RM50), Brown Sugar Pet Taxi (from RM30), The Dog's Out! (from RM60), Pet Nanny Malaysia (from RM60) and Pet's Pet Taxi (from RM50) all accept dogs. Note that Ride With Me, Ezzy, Moon's and Pet Taxi by Shazali do not accept dogs.
Is there a 24/7 pet taxi in Malaysia?
Yes. Pet's Pet Taxi (WhatsApp 018-870 7220) and Pet Taxi Service by Shazali (WhatsApp 019-233 6576) both operate 24/7. These are your best options for late-night emergency vet trips.
Can I send my pet to the vet without me?
Yes, some services like Pet Nanny Malaysia include pet handling and waiting time. The driver will manage your pet at the vet clinic on your behalf. Make sure to provide clear instructions and your vet's contact details.
How do I book a pet taxi through PetBacker?
Download the PetBacker app or visit their website. Search for "pet taxi" in your area, compare providers, read reviews, and book directly through the platform. Payment is usually handled through the app.
Does pet insurance cover pet taxi costs?
No. Pet taxi and transport costs are not covered by pet insurance plans including Oyen. Vet housecall services and transport fall under the exclusions. But the vet treatment at the destination is generally covered, which is usually the much bigger expense.
What should I prepare before a pet taxi ride?
Put your pet in a proper carrier with a towel or pee pad inside. Avoid feeding 1-2 hours before the ride to prevent motion sickness. Bring vaccination records if heading to the vet. Label the carrier with your name and phone number.
Protecting Your Pet Starts Here
Getting your pet to the vet is half the battle. The real cost is the treatment itself, which can range from a few hundred to several thousand ringgit. Pet insurance helps you focus on your pet's recovery instead of worrying about the bill.
Oyen covers 1,000+ conditions with up to RM10,000/year coverage at any licensed vet clinic in Malaysia. Plans are available for both cats and dogs, with conventional and Shariah-compliant options.
Check your pet's eligibility now — it takes less than 2 minutes.
