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Veterinary professional indemnity / medical negligence insurance

Unexpected issues happen sometimes so let us help you protect your practice so that you can focus on what you do best!!

Benefits

Financial protection from legal claims

Covers legal fees and court costs for malpractice or negligence lawsuits.

Learn how to best manage your risk

Helps vets maintain high care standards and reduce malpractice risks by enforcing professional norms.

Legal expertise from insurer (& us)

Grants access to malpractice legal experts for strong defense in and outside court.

What do we cover

💥 Confidentiality breach

Protection for accidental information leaks or privacy violations.

📃 Contractual obligation

Covers legal claims from contractual duties or care breaches.

😮 Defamation claims

Coverage against defamation allegations, excluding intentional acts.

💡 Intellectual property infringement

Protection against unintentional intellectual property rights violations.

Dog plans coming soon

We're working hard with clinics to get Dog Wellness plans up and ready! Drop your email below and be the first to know once it's ready.
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Case studies

Case of misdiagnosis

Scenario:

Dr. Aishah, a veterinarian, misdiagnoses a dog poodle named Max, owned by Mr. Tan. Max, initially suffering from a minor digestive issue, is incorrectly treated for allergies. This leads to a significant worsening of Max's actual condition.

How we help:

Mr. Tan files a claim against Dr. Aishah for negligence due to the misdiagnosis. Dr. Aishah's professional indemnity insurance is then activated to cover legal defense costs and any compensation awarded to Mr. Tan.

Case of Incorrect treatment

Scenario:

Dr. Kumar treats Bella, a Persian cat owned by Ms. Siti, for arthritis. However, Bella actually has a joint infection, not arthritis. The incorrect treatment causes Bella's condition to deteriorate.

How we help:

Ms. Siti sues Dr. Kumar for providing incorrect treatment. Dr. Kumar's indemnity insurance becomes active to manage the legal proceedings and any financial settlements or judgments.

Case of review and response

Scenario:

Dr. Wong of Penang Animal Hospital responds to a negative review on their website (social media page) from Ms. Lee, a pet owner. In the response, Dr. Wong inadvertently implies that Ms. Lee has been neglecting her pet's health.

How we help:

Ms. Lee files a defamation claim against Dr. Wong. The professional indemnity insurance covers the claim as Dr. Wong's statement was unintentional and not made with the knowledge of its falsehood.

Case of staff gossip or mistatement

Scenario:

An assistant at Kota Bharu Pet Care, Siti, casually mentions to a client that another local vet, Dr. Rahman, has a high rate of surgical complications. This rumor, based on a misinterpretation of overheard conversations, reaches Dr. Rahman.

How we help:

Mr. Tan files a claim against Dr. Aishah for negligence due to the misdiagnosis. Dr. Aishah's professional indemnity insurance is then activated to cover legal defense costs and any compensation awarded to Mr. Tan.

What's not included?

We value transparency and want to be upfront with you about what's not covered in your plan

  • The legal cost of suing others when they defame you
  • My clinic’s machine broke down or got damaged
  • Fire, flood, lightning damaging my property
  • My employee’s emotional and physical health from stress
  • My customer experienced bodily injury from a fall in my clinic

let us help you protect your practice so that you can focus on what you do best!!

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