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Oyen

Claims Agent

We need a few basic information of the incident

Type of incident
Tell us what type of incident are you filling a claim for
Date of incident
When the incident happened
Date and time of first discovery
When did you first discovered the issue
Who discovered it?
Are a Malaysian citizen?

Oyen

Insurance Consultant

What are you worried about the most for your trip?

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Oyen

Insurance Consultant

Sounds like fun! Before you get your quote, tell us more about yourself!

Full Name (According to IC or Passport)
Email

Oyen

Insurance Consultant
Thank you <name>! Here's your quote for your trip to:
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Country
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Date Range
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Choose your plan:

*Policy terms and conditions apply

What we do not cover

Before moving on, we want to be upfront about what we exclude, and what you will not be able to claim for. This applies to all our plans.

What is not covered under Personal Accident benefit?

Fees or charges for repairs to dental work involving the use of precious metals, dental treatment/repairs where the cause is due to normal wear and tear or normal maintenance of dental health.

Also, any injuries arising from manual work in connection with any trade, employment and profession.

What is not covered under Medical and other expenses benefit?

For follow up treatments, we will not cover it if the treatment is after 45 days from your return to Malaysia, incurred overseas, or when you’re on a domestic trip.

We will also not pay for any event which is the result of:
a) Medication, which at the time of departure is known to be required or to be continued overseas.
b) your receiving in-patient treatment or being on a waiting list for in-patient treatment.
c) your having received a terminal prognosis.
d) your intent to travel against the advice of a medical practitioner or are intending to obtain medical treatment during the journey.
e) your lack of specific medication, which at the time of departure is known to be required or to be continued overseas
f) your pregnancy, childbirth, miscarriage, abortion or menopause.
g) pre-existing condition.

What is not covered under personal money and authorised use of card?

Robbery or theft of personal money, credit or debit card left unattended in a public place or as a result of your failure to take care and precaution for the safeguard and security of such money.

Cash which is recoverable from your credit or debit card provider or for which you receive or are expected to receive compensation or reimbursement.

What’s not covered under travel cancellation?

If the cause of cancellation is due to your failure to obtain the required passport or visa, your financial circumstances, or if the cancellation is for a travel insurance policy that was purchased less than seven (7) days to the commencement date of your journey.

For full information of policy coverage and exclusions, download our Product Disclosure Sheet and Policy Wording

Oyen

Insurance Consultant

Tell us more about your personal details

🏝️
Country
📅
Date Range
- days
📦
Selected Plan
- price
Inclusive of Oyen's commission fees of 25% (-)
Choose another plan
Residential Address
City
Postcode
State
Phone Number
Plan Type Selected
Covid Add-On
Final Price
Final Price
Premium Price
Identification Type
Unique ID
Your NRIC
Date of Birth
Your Passport Number

Oyen

Insurance Consultant

Before you pay, we just need to ask a few more questions:

🏝️
Country
📅
Date Range
- days
📦
Selected Plan
- price
Inclusive of Oyen's commission fees of 25% (-)
Choose another plan
Do you already have Travel Insurance from other insurance company for this trip?
What other insurance companies do you have Travel Insurance with?
Have you ever made any claims under a Travel Insurance in the past 3 years?
Type of claim(s) made in the past 3 years:
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