Insure Your Next Adventure

Travel with confidence knowing you are protected from illnesses, flight delays, lost luggages and more!

*Policy terms and conditions apply

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Underwritten by
Experienced customer service and support
Trusted claims processing for peace of mind
Reliable coverage from an established company

We have your back (and your bags)!

Don't let any surprises ruin your travels.

Medical Costs

Treatment for illness or injury while traveling overseas, as well as emergencies. We even have your back if you’re down with COVID-19!

Travel Inconvenience

Get reimbursed for any travel delays or flight cancellations. We even cover for any loss of travel documents.

Luggage & Belongings

Coverage for stolen, lost, or damaged personal items like luggage, laptops, money, accessories, cameras, mobile phones and more.

COVID-19 Coverage

Whether for business or leisure, we understand that your trip is precious to you. Don't let the unexpected get in the way of your trip.

Medical expenses, treatments, hospital income, burial & cremation
Travel cancellations
Travel curtailment caused by Covid-19

What's covered

We are here for you when it matters the most

Health
Personal Accident

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

Up to RM250,000
Medical Emergencies and Other Expenses

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

Up to RM300,000

Travel Plans
Travel Documents

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM5000
Travel Cancellation

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM5000
Travel Documents

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM5000
Health
Medical Emergencies and Other Expenses

Medical expenses covered in case of accidental injury or illness while traveling.

💡 Pro Tips!
Up to RM300,000
Personal Accident

Protection for accidental death, loss of sight or limbs, and permanent disability.

Up to RM250,000
Covid-19 Benefits

Coverage for COVID-19 medical expenses overseas, including follow-up treatment in Malaysia.

Up to RM100,000

Belongings
Luggage & Personal Effects

Protection for lost or damaged luggage and personal items.

💡 Pro Tips!
RM5,000
Luggage Delay - Every 6 consecutive hours

Compensation for every six consecutive hours of delay.

RM200 per 6 hours
(Max RM800)
Personal Liability

Protection for legal liability to third parties while traveling.

RM1,000,000

Travel Plans
Travel Cancellation

Coverage for trip cancellations due to unforeseen circumstances such as death, illness (Including Covid-19), or natural disasters.

💡 Pro Tips!
RM18,000
Travel Curtailment

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM18,000
Travel Documents

Protection for costs associated with lost or stolen passport or air tickets.

RM5,000
Get a free quote
Health
Medical Emergencies and Other Expenses

Medical expenses covered in case of accidental injury or illness while traveling.

💡 Pro Tips!
Up to RM400,000
Personal Accident

Protection for accidental death, loss of sight or limbs, and permanent disability.

Up to RM350,000
Covid-19 Benefits

Coverage for COVID-19 medical expenses overseas, including follow-up treatment in Malaysia.

Up to RM250,000

Belongings
Luggage & Personal Effects

Protection for lost or damaged luggage and personal items.

💡 Pro Tips!
RM7,500
Luggage Delay

Compensation for every six consecutive hours of delay.

RM200 per 6 hours
(Max RM1,000)
Personal Liability

Protection for legal liability to third parties while traveling.

RM1,000,000

Travel Plans
Travel Cancellation

Coverage for trip cancellations due to unforeseen circumstances such as death, illness (Including Covid-19), or natural disasters.

💡 Pro Tips!
RM50,000
Travel Curtailment

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM50,000
Travel Documents

Protection for costs associated with lost or stolen passport or air tickets.

RM7,500
Get a free quote
Health
Medical Emergencies and Other Expenses

Medical expenses covered in case of accidental injury or illness while traveling.

💡 Pro Tips!
Up to RM500,000
Personal Accident

Protection for accidental death, loss of sight or limbs, and permanent disability.

Up to RM500,000
Covid-19 Benefits

Coverage for COVID-19 medical expenses overseas, including follow-up treatment in Malaysia.

Up to RM450,000

Belongings
Luggage & Personal Effects

Protection for lost or damaged luggage and personal items.

💡 Pro Tips!
RM10,000
Luggage Delay

Compensation for every six consecutive hours of delay.

RM200 per 6 hours
(Max RM1,200)
Personal Liability

Protection for legal liability to third parties while traveling.

RM1,000,000

Travel Plans
Travel Cancellation

Coverage for trip cancellations due to unforeseen circumstances such as death, illness (Including Covid-19), or natural disasters.

💡 Pro Tips!
RM50,000
Travel Curtailment

If you experience sudden illness or injury in-trip, including COVID-19. We can cover prescription drugs.

RM50,000
Travel Documents

Protection for costs associated with lost or stolen passport or air tickets.

RM10,000
Get a free quote

*Policy terms and conditions apply

For full information of policy coverage and exclusions, download our Product Disclosure Sheet and Policy Wording

FAQ

Still not sure how it works? Read through our frequently asked questions!

Who is eligible to apply?

All Malaysians, Permanent Residents, Non Residents, Work Permit/Employment Pass Holders or otherwise legally employed persons in Malaysia are eligible to apply.

I suffer from medical and physical conditions. Can I claim for medical/hospital and other related expenses if I require treatment while on my trip?

No, the policy excludes pre-existing conditions, i.e., any illness or injury that the Insured had contracted, was diagnosed or treated for during the 12 months prior to the journey and whether or not treatment, medication or advice was sought or received prior to the commencement of the journey.

Can I seek reimbursement for non-refundable expenses that I had paid if I have to cancel my trip due to a serious illness?

A claim under Section 7 will be payable if your trip is cancelled due to serious injury or illnesswhich requires hospitalisation or compulsory quarantine, and if you are unfit to travel ascertified by a Medical Practitioner. For this section to be payable, the insurance must be purchased no later than 7 days before the commencement date of your journey.

How do I cancel my policy and get a refund of the premiums paid?

You may cancel this policy before the commencement of your journey by giving us seven days’ written notice. You are entitled to a refund of the premium paid for this policy by emailing us at travel@oyen.my.

What are the Conditions of Purchase of COVID-19 Benefit?

• You have been fully vaccinated with the full regimen of COVID-19 vaccine recognized by the Ministry of Health, Malaysia.
• You shall only travel to a destination provided the public authorities of Malaysia have not issued warning against such travel prior to departure.
• You shall only travel to a destination where the local public authorities will accept your entry and stay.
• You shall comply with official health guidelines issued by public authorities at the travel destination that aim to minimise the risk of contracting COVID-19.

How do I submit a claim for my travel insurance?

Drop us an email at travel@oyen.my and we will send you the checklist and link to submit any documents for you.

What happens when I need an emergency help  when I’m travelling?

Please call our worldwide assist 24/7 number at +603-7965 3930. You may get assistance for Pre-travel Advice on visa and vaccination requirements, Medical Assistance in an emergency or if an evacuation or repatriation is required, Travel Assistance pertaining to lost luggage, passports, money and credit cards.

Worry-free travel

Your trip is important to you, whether for business or leisure. Protect it from the unexpected with Oyen!

24/7 assistance
Easy to claim
Covid-19 coverage included

*Policy terms and conditions apply

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