We (Oyen) will reimburse you for the cost up to the number of treatments and max amount listed in your Oyen Preventive Care plan. Oyen Preventive Care only covers preventative or routine treatment for your pet, and can only reimburse for expenses incurred during your plan period. All reimbursements are subject to confirmation and validation by us (Oyen).The values listed below represent the maximum annual reimbursement per category. Our coverage categories and amounts are subject to change. Coverage is displayed as the count (where applicable) / annual maximum.Illustration 1: Under the Care Plus plan, you can claim for vaccines up to 3 times throughout your plan period. The total amount reimbursed back is capped at RM210.Illustration 2: Under the Deluxe plan, if your pet received both blood tests on the same visit, you can only claim for 1 of them.
1.Any treatment for accident or illness covered by Oyen’s Pet Insurance policy or any other pet insurance policy.
2.Any treatment that is covered by insurance policy (Oyen and MSIG)
3.Any vaccines that are not 4-in-1 core vaccines.
4.Any blood tests that are not complete blood count (CBC) and chemistry profile (CHEM) tests.
5.Pre-surgical CBC and CHEM tests (i.e. the tests are required before getting surgery)
6.Any deworming and deflea products purchased to be administered at home, or by anyone other than the attending vet.
7.Services provided by referred specialists, and second opinions.
8.Taxes and discounts (e.g. amounts reimbursable will ignore 6% SST)
9.Any treatment before the purchase of Preventive Care plan, and after the plan expires.
Preventive care plans only apply to cats and dogs. There is no age and breed restriction for pets.