We (Oyen) will reimburse you for the cost up to the number of treatments and max amount listed in your Oyen Preventive Care plan. Oyen Preventive Care only covers preventative or routine treatment for your pet, and can only reimburse for expenses incurred during your plan period. All reimbursements are subject to confirmation and validation by us (Oyen).The values listed below represent the maximum annual reimbursement per category. Our coverage categories and amounts are subject to change. Coverage is displayed as the count (where applicable) / annual maximum.Illustration 1: Under the Care Plus plan, you can claim for vaccines up to 3 times throughout your plan period. The total amount reimbursed back is capped at RM210.Illustration 2: Under the Deluxe plan, if your pet received both blood tests on the same visit, you can only claim for 1 of them.
1.Any treatment for accident or illness covered by Oyen’s Pet Insurance policy or any other pet insurance policy.
2.Any treatment that is covered by insurance policy (Oyen and MSIG)
3.Any vaccines that are not 4-in-1 core vaccines.
4.Any blood tests that are not complete blood count (CBC) and chemistry profile (CHEM) tests.
5.Pre-surgical CBC and CHEM tests (i.e. the tests are required before getting surgery)
6.Any deworming and deflea products purchased to be administered at home, or by anyone other than the attending vet.
7.Services provided by referred specialists, and second opinions.
8.Taxes and discounts (e.g. amounts reimbursable will ignore 6% SST)
9.Any treatment before the purchase of Preventive Care plan, and after the plan expires.
Preventive care plans only apply to cats and dogs. There is no age and breed restriction for pets.
Oyen now covers preventive treatment such as routine checkup, vaccination, blood test, de-flea and deworm.See Pricing Plans
A comprehensive nose to tail physical
examination for your fur-kid
Routine and core vaccines to cover
against common diseases and viruses
Protect against infections from
worms and parasite
Protect your pets against
fleas by routine de-flea
Get discounts codes for pet
food, accessories and more!
Get your furball a full physical examination to identify the underlying problems faced by them.
Visit any vet clinics in Malaysia and check that your preventive treatment is covered from your plan details
Submit your receipt and any additional information to Oyen online within 14 days
Check that all your bank details are correct in your profile and get paid within 7 days
Oyen Preventive care is a preventive healthcare plan to help you manage your pet's health, starting from prevention. In these plans, your pet can get their vaccine, check-up, deworming and consultation in a single plan.
Similar to you insurance plan, you can visit all vet clinics in Malaysia, pay first and reimburse the bill with us later. Subject to our claims terms and condition.
No, Oyen does not provide any veterinary services. We are only offering pet insurance and pet preventive care plans that you can purchase.
Yes! You can visit all vet clinics in Malaysia, pay first and reimburse the bill with us later. Subject to our claims terms and condition.
On top of top quality service by veterinarians and being able to manage your cost prior to visiting the vet for your prevention and routine treatments, Oyen Preventive Care customers have access to a suite of benefits from our partners offering pet food, lifestyle products and also Oyen Pet Insurance.