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Oyen

Claims Agent

Hello, let us know your email first

Email
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Oyen

Claims Agent

We need a few basic information of the incident

Type of incident
Tell us what type of incident are you filling a claim for
Date of incident
When the incident happened
Date and time of first discovery
When did you first discovered the issue
Who discovered the incident?
Who was this person?

Oyen

Claims Agent

More detailed information of the incident is needed

Description of the incident
Tell us more about what happened in detail
Were the police or authorities notified?
Describe the loss/damage
Describe what was lost or damaged during the incident
Estimate the loss/damage amount in Ringgit

Oyen

Claims Agent

Tell us more details about the incident

Upload documents
  • Supporting document - email or record of conversations /  transactions with the seller, platform, plastic card provider, bank etc.
  • Reports - Images or files of police reports, plastic card issuer reports, platform reports etc
  • Bank/Account statement to show the unauthorized transaction and ownership of the account
  • Conversations, recordings, images and videos related to the cyberbullying incident
  • Police reports, MCMC reports, Cyber999 Reports
  • Material posted online by a third party that causes you embarrassment, humiliation or distress
  • Reports of psychological consultation and receipts, receipts of relocation costs, online reputation restoration and legal fee
  • Email or record of conversations/ transactions with the seller, platform etc
  • Polic reports, platform reports etc
  • Purchase records, delivery tracking records, documents related to the purchase that can prove that the transaction has taken place and a cyber incident has happened

Oyen

Claims Agent

More detailed information of the incident is needed

Basic information
Edit details
Type of incident
<data>
Date of incident
<data>
Date and time of first discovery
<data>
Who discovered the incident?
<data>

Details of incident

Edit details
Description of the incident
<data>
Were the police or authorities notified?
<data>
Describe the loss/damage
<data>
Estimate the loss/damage amount in Ringgit
<data>
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